Beredar Bawang Merah Palsu dari India, Kenali Ciri-Cirinya!
n fairness the refusal/inability of companies to honour financial obligations is not a problem unique to insurance companies. All organisations rightly focus more on generating revenue but some become reluctant when called upon to fulfil promises to their clients involving financial outlay. I conducted an experiment recently involving my mobile phone provider. As my contract was nearing the end after a two-year period, I contacted them and as usual followed the steps as directed by the automated answering machine. Astonishingly, after waiting for 20 minutes to speak with a staff, I was disconnected. This happened twice so when I rang the third time, I went for the option that linked me to staff in the sales unit and was instantly connected to a staff. Of course when it became clear to the staff that I was not after a new contract I was transferred to the cancellation team and continued to wait. Without exception all countries where insurance companies operate will have some unscrupu